Your Privacy: We’ve Got You Covered
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Welcome to Full Send! Your privacy is a big deal to us, and this policy breaks down what we collect, why we collect it, and how we keep it safe—no complicated legal jargon, just the facts (with a friendly twist).
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What We Collect (and Why)
‍We may gather a few pieces of info while you’re here.
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Personal Info: This includes things like your name, email, phone number, or address (only if you share it) and IP address or device info when you interact with us. Why? To make our Site awesome, respond to your questions, and send updates you actually care about.
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Non-Personal Info: We collect techy details like your browser type, operating system, and how you navigate our Site. Why? This helps us understand how to improve your experience.
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Cookies: We use cookies to make the Site run smoothly and personalize your experience. They’re harmless little helpers, but you can disable them in your browser settings. Just note that some features may not work as intended without them.
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Legal Stuff: Why We’re Allowed to Process Your Data
‍GDPR says we need a reason to collect and use your info.

Here’s ours:
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• Your consent: You said it’s cool (and you can withdraw that consent anytime).
• Contract obligations: To deliver a service or product you’ve requested.
• Legal compliance: Sometimes, the law requires it.
• Legitimate interests: To improve our services while respecting your rights.
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How We Keep Your Info Safe
‍Your info stays protected like treasure in a vault. We use up-to-date security measures to prevent unauthorized access, leaks, or any funny business with your data.
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How Long We Keep Your Data
‍We only hang on to your data for as long as we need it to:
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• Provide you with the services you signed up for.
• Meet legal or accounting obligations.

Once we don’t need it anymore, poof, it’s gone.
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Your Rights (GDPR-Speak, Simplified)
‍If you’re a European resident, you’ve got some awesome rights regarding your data:

• Access it: Ask us what we’ve got on file.
• Fix it: Spot an error? Let us know, and we’ll correct it.
• Delete it: You can ask us to erase your info.
• Restrict it: Tell us to stop processing your data temporarily.
• Move it: Transfer your data to another service (yep, you own it!).
• Object: Say “no thanks” to how we’re using your data.
• Withdraw consent: Changed your mind? No worries. We’ll respond within 30 days if you want to exercise any of these rights. Just reach out via the contact info below.
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International Data Transfers
‍We’re based in Boulder, CO, but your data might be processed elsewhere (like the U.S.). Don’t worry—we take all reasonable steps to ensure your info is handled securely and in line with this policy.
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For Parents (Children’s Privacy)
‍We don’t knowingly collect info from kids under 18. If you’re a parent or guardian and think your child shared info with us, let us know, and we’ll delete it.
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Restricting Data Collection
‍Want to keep things limited? You can:
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• Opt out of sharing info when filling out forms (leave boxes unchecked).
• Adjust cookie settings in your browser.

If you’ve already shared data and want to make changes, shoot us an email.
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Third-Party Links
‍Our Site may have links to other websites. If you click on them, their rules apply—not ours. We’re not responsible for what happens over there, so check their privacy policies.
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Policy Updates
‍We’ll update this policy as needed (to stay compliant and awesome). We’ll post changes here, so keep an eye out.
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Got Questions? Let’s Talk.
‍If you have questions about your data, your rights, or anything else, reach out:
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Email: howdy@thefullsend.com
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Last updated: April 1, 2025